Values & Culture
Our culture
At CPP our culture is critical to our success, we see culture and business working together. It’s the way we do things around here, the way we choose to treat people, how we make decisions and how we attract and keep hold of our talented people.
It’s our culture that leads to commercial success as we have brilliant people working together to do brilliant things. We create an environment and opportunities for all colleagues to be at their best, to bring out the best in others and keep our business moving forward. We support, develop and invest in growing our culture, we believe that growing our people, grows our business and our unique culture is everyone’s responsibility. This is why we encourage everyone to contribute so that our culture continues to evolve and adapt with our people and business strategy.
Development programmes
We invest in our people to ensure that they have the opportunity to tap into their potential and that they deeply understand our culture through our diverse and original development programmes.
Accelerant Programme
This is our differentiated talent programme that was launched in 2015 and has evolved year on year. We launched the programme to develop and grow talented colleagues across the group, we call these colleagues Accelerants. The programme immerses Accelerants in our culture through the use of high performance practices enabling them to both grow personally and professionally whilst driving and role modelling cultural change and transformation.Global Star
Global Star is our global recognition that recognises, rewards and celebrates our people who are shining examples of living our values to make a positive difference to our business and culture. It’s about recognising our people who are a real help to us in our working lives, just like the products and services we provide to help our customers with their needs. Global Star promotes a sense of one community at CPP by providing an opportunity for us all to celebrate our people on a global level.
Corporate Artworks
This ground breaking and progressive programme has been designed by a leadership development coach and an artist with a career spanning over 20 years. The programme takes colleagues on a unique and reflective journey towards being more innovative and creative at work. It promotes a deeper level of thinking and different ways of learning to support both professional and personal projects. In a digital age we believe that creativity and art is a powerful way of developing our people to meet the needs of an evolving business.Our people
Jamie Rutherford – Claims SME, CPP UK
I started my career here as a Customer Solutions Representative, progressing into other areas of Customer Support through opportunities that became available. I now find myself managing a team of six Claims Handlers. In the four years I have worked at CPP I can honestly say the Values of the company support our community of people. Developing my colleagues, helping our customers and having permission to go above and beyond what is required of me are some of the reasons why I have enjoyed my time here so far.
Prachala Singh – Head of Operations, CPP India
There are lots of great new challenges to take on as part of working at CPP India, which means you must stay on your toes and keep alert, which I love about my job. New challenges also means new opportunities for learning and development, which is another part of my job that I am particularly passionate about. CPP India offers many great opportunities to grow and learn within your role.
Mehmet Gorguz – Finance Director, Turkey
I joined CPP in December 2017 as Finance Director in Turkey. My role involves developing and controlling the company’s annual operating budget. We are very lucky to be continually developing ourselves at CPP and since joining I have graduated from the company's Accelerant programme. From the practices I learned I've not only improved the way I approach projects but also improved my work life balance. Collaboration and innovation are key components at CPP Group Turkey which is one of the ‘2020 Great Place to Work Employers’.
Roberta Colnago – Business Support Manager, Italy
I started to work for CPP 19 years ago as one of the first colleagues in Italy. During this time I've seen this company evolve in many ways. CPP has provided me with a lot from a personal and professional perspective. I am so happy and proud to work for a company who cares so much about their colleagues.
Juan Gomez-Carrillo – Head of Sales and Product , Spain
Since I joined CPP I have realised the values and people-focussed approach that exists within this company. Working on new projects and initiatives every day and being in regular contact with our colleagues from other countries helps me to grow personally and professionally. I continue my career within this group with the same enthusiasm and effort as my first day.
Di Cao – Accountant , Spain
In 2018 I began my career at CPP Spain owing to my Chinese language skills. Getting immersed within the company meant that I was able to join the finance team in an accounting role. This was a career highlight for me. Without being a Spanish national the majority of job opportunities were based on my language abilities alone and my professional experience was often overlooked. Learning financial and operational knowledge is helping me grow professionally as CPP helped me achieve my career aspirations again. The culture and values here offer me countless opportunities as I continue on this journey.
Awards
Innovative Team of the Year
Business Brilliance Awards 2019
Turnaround Award
Yorkshire Post Excellence in Business Awards 2019
Tech Employer of the Year
Leeds Digital Festival Awards 2019
Gender Pay
Find out more about how we are committed to reducing our gender pay gap through being equal.
Our businesses
Find out more about our businesses and the value they bring to the Group.