Our strategy

The Legacy UK and European Card Protection business has, since 2012, been in decline. If not addressed, it will become both unprofitable and a significant drain on the Group’s resources. Our intention is to exit our Legacy operation in a sensible and compliant manner.

We’ve already made progress, withdrawing from China, Bangladesh, and Mexico. In 2023 the Group exited from our Legacy operations in Spain, and commenced the closure process for our UK Legacy business. In all our Legacy markets, whilst wind-downs are being initiated and executed, the priority remains to provide the best service possible to our customers.

The Group has disposed of its interest in non-core business, KYND, and has planned the divestment of our interests in Globiva as we simplify the Group and transform to a digitally-led parametric business.

We’re scaling the Blink Parametric operation to accelerate its growth, focusing on building capacity (people, processes and structure) and the development of a differentiated suite of innovative products, particularly in the Travel Disruption market over the near to medium term.

The strategy and approach are signalling early “proof points” such as, new client wins, the 100% renewal of client contracts and numerous industry awards.

As for the longer-term strategic direction, the focus is to establish Blink Parametric as a leading provider of parametric solutions to the global travel sector. We’ll do this through the retention and expansion of our client base, continual enhancement of the user experience, data set IP, and by broadening the product set through targeted product development with key clients around the world.

CPP India and CPP Turkey will continue with their successful local market strategies, which are focused on providing low-cost innovative product and service solutions to a growing client base.

The strategic direction for these businesses is to increase their distributor footprint and, where appropriate, develop a broader range of online and mobile app products and services that target new consumer segments, particularly within the lifestyle and healthcare markets.

We’ll also create a step-change in our capabilities through the implementation of the new India IT platform and progress market development and penetration opportunities.